Privacy Policy

Welcome to – www.heysiri.co.uk (the “Site”). We understand that online privacy is of paramount importance to users of our Site, whether being used as a source of information or making purchases. The following statement governs our privacy strategy with respect to those users who simply want to browse the Site possibly making purchases without registration (“Visitors”), or those who register to actively participate and/or purchase goods via the Site (“Authorised Customers”) and/or make use of the various services offered (collectively, “Services”). The Privacy Policy is split into several logical sections.

“Personally Identifiable Information”

This refers to any information which identifies or can be used to identify, contact, or locate the person to whom such information pertains, including but not limited to – full name, address, phone number, fax number, email address, financial profiles, social security/national insurance number, and payment card information. Certain user information collected does not link directly to users – an example of this is demographic information used in traffic optimisation initiatives.

Personally Identifiable Information collected

We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers:- name, address, phone number(s) email address(s), product interest etc.

Other organisations in receipt of this information

In addition to our direct collection of information, our third party service vendors (such as Amazon, Ebay, CJ Affiliate etc) may collect this information from our Visitors and Authorized Customers during the product purchase process. Although, due to the product purchase workflow, users will more than likely login to their own account on the vendor sites before entering such information. We do not control how these vendor sites use such information, but if necessary, we would ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

Use of Personally Identifiable Information

We use Personally Identifiable Information to customize the Site, to make appropriate product/service suggestions and sometimes to fulfill sales transactions. We may email Visitors and Authorized Customers for the purpose of research or sales opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries, or to provide requested information.

Sharing of Personally Identifiable Information

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers for the purposes of general collaboration and/or technical support. We may share aggregated information about our Visitors, including the demographics of Visitors and Authorized Customers, with our affiliated partners and vendors. We also offer the opportunity to “opt out” of receiving information which is within our control.

Storage of Personally Identifiable Information

Personally Identifiable Information collected via www.heysiri.co.uk is securely stored on our server and transferred over an encrypted connection. It is not accessible anyone except for use as indicated above.

Opting Out of Contact

Visitors and Authorized Customers may opt out of receiving unsolicited information or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at 1b Alberton Road, Bristol, BS16 1HH.

Please note that upon sign-up your email address and name details will be stored and used for sending the signup validation and password reset emails to you. These personal details will be visible in the site administrators ‘pending users’ screen.

SPAM Control

Due to instances of users signing up for the purpose of posting SPAM in the Forums/Comments each signup request is manually reviewed by the site administrator. If the site administrator deems it necessary – further emails will be sent to the email address you have provided with a view to finally authenticating your signup request. This may be a simple introductory email or request for your comments. If a question is asked – a contextual answer should be provided. Any users who do not provide a satisfactory response to questions or do not respond at all will be removed from the system completely. Typical questions may ask about how you were referred to the site and/or thoughts on a specific topic etc.

Use of Cookies

We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for a specified period of time the Authorized Customer will be logged off. Upon visiting the Site, a notice will be presented explaining how and why cookies are used – providing a link to this document. This notice can optionally be hidden.

How login information is used

www.heysiri.co.uk uses login information, including, but not limited to, IP addresses, web-host, browser types and geographic locations to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

Partners or service providers who will have sight of Personally Identifiable Information from Visitors and/or Authorized Customers

www.heysiri.co.uk has entered into and may continue to enter into service partnership and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information only if required in evaluation of Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information. Personally Identifiable Information will be provided as required for legal compliance. We will also disclose Personally Identifiable Information if a duly substantiated request is received from an authority such as a court or a law enforcement agency. We will also disclose Personally Identifiable Information as reasonably required to protect the interests of our Visitors and Authorized Customers.

Security of Personally Identifiable Information

The Personally Identifiable Information of our Visitors and Authorized Customers can only be accessed by a limited number of individuals who use a password to gain access for the purpose of administering the Site. Sensitive information, such as payment card numbers or social security/national insurance numbers are protected by encryption protocols, employed for the purpose of preventing information sent over the Internet being for malicious purpose. While we have implemented reasonable site security measures – electronic communication systems and databases can sometimes fail or be hacked and hence we do not guarantee that such instances will not take place and in any event we will not be liable in any way to anyone.

User update of Personally Identifiable Information

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by using the contact us – form on this Site.

User deletion or deactivation of Personally Identifiable Information

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by making contact with us. However, because of backups and records of deletions, it may be not be possible to completely delete all information. An individual who requests to have Personally Identifiable Information removed will have this information functionally deleted and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in the future.

Privacy Policy Changes

We will provide details to Visitors and Authorized Customers regarding changes to our privacy policy by posting such changes here on the Site.

Links

www.heysiri.co.uk contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

Heysiri.co.uk is a trading name of a private individual resident in England & Wales. Address 1b Alberton Road, Bristol, BS16 1HH, United Kingdom.

Please read our – Terms Of Use.

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